The Legal Stuff
Copyright
The copyright of all images taken by Complete Capture is held by Jamie Bond T/A Complete Capture (the photographer)
Publication, Use and Display
The client(s) hereby allow(s) Complete Capture to display any photograph covered by contracted agreement to promote the business in advertising, brochures, magazine articles, websites, social media posts, sample albums etc.
Creative License, Coverage and Reproduction
Every effort will be made to ensure the client(s) requested photographs/ angles are taken, however due to situations where movement or location may be restricted by an official person(s) or geographical restriction and therefore the photographers preferred location may not be accessible, Complete Capture accepts no responsibility for any obstructed view that may occur due to such restrictions.
Due to a variety of lighting conditions, limitations of digital sensors and other environmental influences beyond our reasonable control, some colour shift, artefacts or noise may be present in the final photographs.
All equipment is regularly checked and serviced, and where possible backup equipment is made available, Complete Capture will not be responsible for any photographs not produced due to equipment malfunction/ failure
Payment
A Non-refundable booking fee of 15% of the final agreed price for works is required to confirm your booking, as well as accepting the terms and conditions displayed on the Complete Capture website, along with any additional terms and conditions that may be outlined in writing at time of booking. The booking fee will be deducted from the final agreed price.
A payment of 35% is required no later than one month before the agreed date of works taking place.
Payment of the remaining 50% balance is due before the final images are released.
Additional services must be paid for in full at time of ordering.
Titles to all goods/ products remains that of Complete Capture until final balance is paid in full by the client.
A small selection of watermarked images will be provided ahead of delivery of the final product for the client(s) approval. These images MUST NOT be published in any format either physical or digital. The watermark MUST NOT be tampered with, edited or removed. Any attempt to tamper, edit or remove the watermark will render any contract between the Client(s) and Complete Capture void, and Complete Capture reserves the right to withhold any remaining images and a refund of any fees paid will not be issued.
Once final payment is received, the client(s) will receive all selected images, without watermark for their use, delivered as digital negatives (Computer Images)
We aim to deliver the final product as soon as possible after any shoot, however during busy periods this may not be possible, in which case we aim to have the final images delivered no later than 6 weeks after the shoot.
Digital Negatives (Computer Images)
All digital negatives (Computer Images) remain the property of Complete Capture.
Complete Capture allows the client(s) to use all images in any digital media format (ie social media).
Images are not to be used on a commercial basis, unless explicitly agreed in writing by Complete Capture, this may incur additional fees/ royalties.
Any publication in physical print (ie newspaper, magazine) the copyright must be referenced to Complete Capture.
Should the digital negative files be lost, damaged or destroyed by circumstances beyond our control, Complete Captures liability shall be limited to a full refund of any deposits and fees paid, but shall not include a refund for any goods already received.
Force Majeure
In the very unlikely events of cancellation by the photographer or of total photographic failure, liability shall be limited to a full refund of any fees paid.
Cancellation Fees
If the client(s) should have to cancel a booking the following cancellation fees will become due immediately upon said cancellation:
Cancellation from the booking date and more than two weeks before the agreed date, the booking fee of 15%
Cancellation with less than two weeks to the agreed date 50% of final agreed price.
Personal Accident
Any directions issued to clients, their guests or employees during a photographic shoot are deemed to be at said persons own risk. The photographer cannot be held responsible for any personal accidents during a photographic shoot.
Travel
Complete Capture normally operates throughout Hampshire, Berkshire and Surrey. Any travel required within these areas is free of charge.
Any travel required outside of these areas may be charged at a rate of 0.45p per mile once outside of the above areas. Distances are calculated using the fastest route, via Google Maps.
Any travel costs will be determined at the time of booking.
Accommodation
Should works require multiple days outside of Hampshire, Berkshire or Surrey, the client(s) must pay 50% of accommodation costs up to a maximum of £70.00. Accommodation will be booked at any budget hotel such as, but not limited to Premier Inn or Travel Lodge.
Any requirement for multiple day shoots will be discussed at time of booking.
Working Hours
Complete Capture operates between 8:30am and 6:00pm, specific timing requirements will be discussed at time of booking.
Hours outside of the above may incur additional charges, which will be discussed at time of booking.
Amendments
Complete Capture reserves the right to amend these terms and conditions as and when required, and without warning.